Our biggest advantages:
First, a stable management system ensuring professional production and inspection from raw materials to finished products, guaranteeing consistent quality.Second, We are committed to fast response and timely delivery within the estimated schedule.
Our manufacturing plant has 14 professional production lines. Our product range includes:
Red wine glasses from ordinary soda-lime glass to crystal glass
Various styles of drinking glasses and coffee cups
Glass tableware for restaurants and kitchens
As a professional glassware supplier, we serve hotels, restaurants, bars, traders, and brands. Every batch undergoes strict quality inspection to ensure smooth rims, no heavy metals, and other key standards to meet your practical needs.
Yes, we do.
We have 15 years of experience in glass tableware in China, and 3 years of experience and history in the Australian market.
We have many customers from hotels and hotel restaurants, and we fully understand the practical needs and standards of the hospitality industry.
We select high-quality raw materials in strict accordance with international and industry production standards. All incoming materials are tested in our laboratory to eliminate batches with excessive heavy metals or radiation, ensuring that only qualified raw materials are used in production.
We perform laboratory chemical analysis on each batch of raw materials like quartz sand and dolomite. Any batch that exceeds national or industry standards will be rejected, ensuring that unqualified materials are not accepted into storage.
Our main raw materials include quartz sand (providing silica), soda ash (providing sodium oxide), calcite (providing calcium oxide), dolomite (providing magnesium oxide), feldspar (providing aluminum oxide), and broken glass (cullet). In addition, there are auxiliary materials such as refining agents and colorants.
Silica from quartz sand serves as the skeleton of glass, accounting for approximately 70% of the glass composition. It determines the glass’s chemical stability, mechanical strength, and heat resistance.
As a fluxing agent, soda ash (sodium carbonate) lowers the melting temperature of quartz sand, saves energy, and provides good fluidity to the molten glass.
We give priority to suppliers with stable mines, advanced processing technology, uniform particle size, and low iron content. We also require third-party composition test reports and conduct on-site inspections.
Lead-free crystal means that no lead oxide is intentionally added; instead, alternatives such as potassium oxide, barium oxide, zinc oxide, and titanium oxide are used. However, “lead-free” does not mean zero lead content. Due to natural impurities in raw materials, trace amounts of lead may still be present, but these levels are below international and industry standards.
Great question! Here’s how a glass goblet goes from raw materials to finished product:
1.Mixing – Raw materials are carefully blended.
2.Melting – The mix is melted at high temperatures.
3.Forming – Shaped by pressing, blowing, or spinning.
4.Annealing – Slowly cooled to remove internal stress.
5.Cold finishing – Cut, ground, and polished.
6.Inspection – Every piece is checked for quality.
7.Packing – Packed for shipping.
Let us know if you’d like more details on any step!
1.Machine-blown glasses are made by blowing compressed air into a mould. This method is typically used for wine glasses and taller, deeper styles. They're known for being thin-walled and having a smooth, polished finish.
2.Machine-pressed glasses are made by pressing the glass into a mould with a ram. This is common for thick-bottomed tumblers and beer glasses. They're valued for their precise dimensions and durable, sturdy base.
The patterns—like diamond or hammered designs—are actually built into the mould itself, so they're formed in one go during the shaping process. Nice and simple!
Let us know if you'd like to know more about any specific finish.
We mainly offer two types:
Soda-lime glass: This is our standard, everyday material. It's durable, cost-effective, and perfect for daily use like water tumblers or beer glasses.
Lead-free crystal: This is our premium option. It's much clearer, more reflective, and gives that nice "ping" when tapped. It's ideal for wine or champagne glasses and is completely safe for food contact.
Do you have a specific style in mind? Let me know and I can confirm the material for you.
Our suggestion:
For public areas like bars and dining rooms, go with soda-lime glass. It's tougher and more budget-friendly — perfect for high-traffic use.
For guest rooms or high-end dining, lead-free crystal is a great choice.Let me know if you have a specific style in mind.
Our wine glasses typically range from 350ml to 500ml, and Champagne flutes are usually 150ml to 200ml. You'll find the exact specs on each product page.
Let me know if you're looking for a specific size!
Yes, our crystal glasses are made from lead-free crystal glass and meet international food safety standards, so they're perfectly safe to use in restaurants or guest rooms.
Crystal glasses do cost a bit more, mainly because they offer better clarity and a nicer feel in the hand.
In terms of durability, here's the difference: crystal glass is harder and more scratch-resistant, but it's also a bit more brittle — so it doesn't handle knocks as well as soda-lime glass. Soda-lime glass is tougher and more impact-resistant, making it a solid choice for busy restaurants and everyday use.
So in short: go for crystal when you want that premium look and feel; choose soda-lime if durability and value are your top priorities.
The main advantage of crystal glass is its clarity and feel. It allows for thinner, lighter walls and has a beautiful sparkle that really stands out.
Plus, when you gently clink them, crystal glasses give off that lovely ringing sound — perfect for weddings, fine dining, or corporate events where you want to add a touch of elegance.
Are you looking at a specific occasion? Happy to help you choose!
They're all made from food-grade glass, but there are two main types we use:
One is soda-lime glass – it's durable, cost-effective, and what we use for most beer glasses and everyday tumblers.
The other is crystal glass (lead-free) – it's clearer and has more sparkle, which is why we use it for premium wine and Champagne glasses.
So , it comes down to what the glass is for – we match the material to the drink and the occasion.
Let me know if you have a specific style in mind – happy to help you choose.
Rest assured, all our glass cups are made from food-grade, lead-free glass .
Whether it's our everyday soda-lime glasses or premium lead-free crystal, comply with international food safety standards . so your guests can enjoy them with complete peace of mind.
Great question! We've got a few styles to suit different beers:
American pint glasses: Classic straight-sided design,Very popular in pubs and restaurants.
German weizen glasses: Tall and tapered, designed to capture the fruity aromas and bubbly head of wheat beers.
Beer mugs with handles: sturdy with a comfortable grip – ideal for casual drinking.
Capacities range from 200ml to 1000ml, so you can pick what suits your venue and your customers' drinking style best. Want me to recommend a few of our bestsellers?
Great question ! Tempered glasses start out as regular cups, then go through a special tempering furnace where they're heated up and rapidly cooled. Think of it like a "strengthening treatment" for glass.
This creates a protective stress layer on the surface, which makes a big difference Much stronger and last longer.
Most of our range is machine-blown, which gives us consistent sizing, stable supply, and better value for money — ideal for hotels and restaurants buying in larger quantities.
That said, we do offer a small selection of hand-blown pieces.
When glasses are first shaped, they're actually still soft and can easily lose shape. That's why our equipment quickly transfers them into the annealing furnace — think of it as giving them a stable place to cool down and set properly.
There are a few reasons crystal glasses cost more:
First, the raw materials. To get that brilliant clarity and sparkle, crystal uses special ingredients (like potassium or barium oxide — we use lead-free formulas these days). These materials are simply more expensive than standard glass ingredients.
Second, the manufacturing process. Crystal melts at higher temperatures and is trickier to shape, which means more rejects along the way. The yield rate is lower compared to regular soda-lime glass — and that adds to the cost.
Actually, both methods are used:
Some glasses are one-piece moulded — the bowl and stem come out of the mould together, which gives them good overall strength.
Others are heat-joined — the bowl and base are made separately, then fused together at high temperatures.
For guest rooms, we usually recommend tumblers — the ones without stems.
Here's why: they've got a good medium thickness so they're not too fragile, the high clarity makes them look clean and fresh to guests, and the simple design (no complicated patterns) makes washing and sanitising much easier.
Our stemmed glasses are made of soda-lime glass. By precisely controlling the iron content in the raw materials, we effectively reduce the greenish tint of the glass and meet the high-definition clear glass standard.
They're quite different — it really depends on what you're after:
Machine-pressed glasses:
1.Great for thicker, angled shapes like tumblers2.Consistent size and shape — every piece is identical
3.Good value for money
4.May have slight mould seams
Hand-blown glasses:
1.Ideal for wine glasses or unique shapes — thinner, lighter walls
2.Each piece has subtle differences — more character and an artisanal feel
3.Lower production volume, so higher price point
4.Beautiful to hold — perfect for premium settings
Most everyday glassware is machine-pressed or machine-blown — practical, consistent and affordable.
Annealing is a process that puts formed glass products into an annealing furnace and cools them slowly under precisely controlled temperature.
It is mainly used to eliminate the internal stress generated in the glass due to rapid cooling. Glass without proper annealing will be very fragile and break easily with slight collision or temperature change.
Crystal glass is denser and harder than regular glass, so sound travels through it faster and vibrates at a higher frequency. Think tapping a nice piece of metal versus tapping wood.
Plus, crystal glasses have thinner walls, so they resonate easily. A gentle clink gives you that beautiful, long-lasting "ding" that lingers — toasts and celebrations.
Specifically, we test for several categories:
First, harmful heavy metals — like lead, cadmium, arsenic, antimony, mercury, chromium, and barium. These must all be within safe limits.
Second, non-metal substances — such as fluorides and chlorides.
Third, other metal elements — including boron, zinc, copper, and nickel — also need to stay within approved ranges.
All this testing ensures the glass is safe for everyday use — whether you're serving hot coffee, ice water, or even acidic juices. Nothing unwanted migrates into the drink.
Rest assured, they're safe. We use food-grade natural minerals that are carefully selected, and every batch is tested to make sure things like lead and cadmium are well within safe limits — so there's absolutely no risk to health.
I understand the concern ,no need to worry .
The minerals used in glass — things like silica sand, soda ash, and limestone — are different from building stones that sometimes raise concerns. They're common, naturally occurring materials that don't contain radioactive elements.
No concerns at all. Our glass cups are made of food-grade glass, which meets the same safety standards as regular tableware sold in supermarkets. Many partner hotels have used them for years without any health-related issues.
It mainly depends on your usage scenario. Tumblers, such as water glasses and juice glasses, are stable and not easy to tip over, making them very suitable for cafeterias or fast-paced daily catering services. Stemmed glasses are mainly used for the formal service of wine and cocktails.
we say "crystal glasses", we don't mean carved from natural gemstones. They're actually a high-quality type of glass called "crystal glass".
The biggest advantages of this glass are its brilliant clarity, beautiful sparkle, and a clear, ringing sound when tapped lightly. While the material itself is quite dense, our craftsmen intentionally make the walls of the glasses thinner during production.
Rest assured, the crystal glasses we recommend are lead-free crystal, so they're completely safe and non-toxic — no lead, no worries.
It usually comes down to the material and design:
Heavier glasses are typically soda-lime glass or have a thicker build — they're more durable and built to last, perfect for high-use settings.
Lighter glasses are often crystal or thin-walled designs — they prioritise a finer drinking experience and maximum clarity.
They're both good — just for different things:
The tall, skinny ones are flutes. You get to watch the bubbles stream up from the bottom — perfect for weddings, toasts, celebrations. Looks the part.
The shallow ones are coupes. Wide bowl, nice and stable for stacking champagne towers, and they've got that vintage vibe — also great for cocktails.
So no right or wrong — just depends what you're using them for. Toasts and bubbles? Go flutes. Towers or cocktails? Coupes are your pick.
Most of our wine glasses are made from high‑clarity glass, so they're nice and see‑through. Once you pour the wine, the colour shows up beautifully — no cloudiness, nothing dull.
That line is called a mould seam — it's a natural trace left where the two halves of the mould come together during production.
We follow strict quality standards. Before packing, every piece is checked under bright light. Obvious scratches aren't acceptable. Very fine hairline marks—hard to spot under normal lighting—are generally considered acceptable.
Let me know if you have any other questions.
Of course, and we're pretty thorough about it. Before packing, every single glass goes under a bright light inspection. Our quality team checks both the inside and outside carefully — even tiny bits of dust or glass particles are easy to spot under the light. So you can be sure that every glass we ship is clean inside and out as possible.
It depends on the making process.
For machine-made glasses, the rim should be nice and round.For hand-blown glasses, a very slight oval shape is actually quite normal. You'd barely notice it, and it doesn't affect how the glass feels or performs. It's just a natural trace of the handmade process — proof that it's genuinely hand-crafted.
That "water stain" is actually a slight flow mark left during cooling when surface tension changes — think of it like a ripple mark from when the glass was still soft.
Safety-wise, it's completely harmless — doesn't affect how the glass performs or the taste of drinks.
Those fine lines usually come from one of two things:
One is mould seams — very fine lines where the mould comes together on machine-made glasses. As long as they're not rough to the touch, they're completely normal and don't affect how the glass performs.
The other is wavy patterns — more common in handmade glasses. They happen naturally as the glass flows during shaping, a bit like gentle ripples on water. Some people actually like them — they add texture and catch the light in a nice way.
During our inspection, only glasses that feel rough to the touch or have very obvious lines are rejected as unqualified. Very subtle ripples or lines are within normal range, so you can use them.
These are bubbles or sediments formed during the melting of glass raw materials. They are common glass imperfections and usually do not affect safety. Our products all go through strict inspection before packaging, so such spots rarely appear.
No worries at all — it's perfectly fine to use. Tiny bubbles can occasionally appear during glassmaking. They're just a natural characteristic of the material and don't affect safety or the taste of drinks.
Our quality standard is: as long as the bubbles aren't on the rim (so they don't affect the feel when drinking) and aren't right in the middle of a decorative surface, they're considered acceptable.
This is actually pretty common, and it's usually not the glass's fault!
It's likely due to hard water — if your local water has high mineral content, those minerals can be left behind as water evaporates, forming those white marks or cloudy spots, especially when air-dried.
Easy fix: try rinsing with filtered or softened water, and you'll see fewer marks. For existing spots, a quick wipe with a bit of white vinegar or lemon juice brings back the sparkle!
Nothing to worry about — the glass itself is perfectly fine.
We have a three-step inspection process to make sure every glass is properly checked:
First, automated optical scanning — machines scan each glass at high speed, rejecting any with bubbles, stones, or cracks right away.
Second, manual light inspection — our quality team checks every single glass under bright light for any surface imperfections.
Third, pre-pack sampling — we randomly pick samples to double-check size, capacity, and overall consistency.
With these three layers, any defective glasses get caught long before they're packed. The ones that make it to you? They've passed all the checks. Rest assured!
Not necessarily. For machine-pressed glass cups, the slight and uniform vertical streaks on the cup body are process traces formed by the production mold, not defects.
It depends! If the vertical lines are very faint and evenly spaced, and you can't feel them at all, then it's usually not a defect.
Two possibilities here:
One is that they're decorative lines from the mould — some machine-pressed glasses have these designed in, either for grip or style.
The other is that they're just minor production marks — as long as they're not obvious or rough to the touch, they're perfectly acceptable.
Before packing, we check every single glass carefully:
Rim — smooth and comfortable, nothing rough;
Inside and outside — no scratches, stains, or dirt;
Base — sits flat on the table, no wobble;
Clarity — nice and clear, no cloudiness;
Pattern (if any) — sharp print, no fading or misalignment;
Packaging — correct packing method, enough protection, box in good condition.
So every glass you get has had that look-over — rest assured!
Great question — this is key to quality control! We prevent missed defects in two main ways:
First, job rotation — our inspectors don't stare at the same thing all day. We rotate them regularly so their eyes stay fresh.Second, controlled inspection pace — we set a reasonable speed. Every piece gets the time it needs to be checked properly.
On top of that, we do random spot checks before packing — just to double-check everything's good.
This is pretty common, and it's usually not the glass's fault!
Those white marks are mineral deposits (mainly calcium and magnesium) left behind when water evaporates. If you're in a hard water area, you'll see this more often.
Absolutely! Cold temperatures alone won’t make our glasses brittle or prone to breaking. They’re perfectly safe for serving chilled champagne or wine, and even for sitting in an ice bucket — no worries at all.
One thing to keep in mind: glass is more sensitive to sudden temperature changes than to the cold itself. For example, taking a glass straight from the freezer and immediately pouring in boiling hot liquid — that quick shock is what causes issues.
So as long as you avoid those extreme temperature swings, normal chilled serving is completely safe.
Great question – the rim is the most important part for us, because it goes right against your lips. Comfort matters most.
We do a double check:
First, by touch – our inspectors run their finger gently around the rim. Any tiny burr or uneven spot, you’ll feel it.
Second, by sight – we use reflected light to look for chips, nicks, or rough edges.
Every glass goes through strict inspection – especially the rim. So we can say with confidence: you won’t get a glass with a dodgy rim from us.
Great spotting! That join is actually heat-fused, so it can be one of the trickier spots in production — bubbles do occasionally form there.
That’s exactly why our inspectors pay extra attention to this area. If we spot any noticeable bubbles or tiny particles (what we call "stones"), that glass gets rejected on the spot — no exceptions.
So rest assured: every piece that makes it to you has had that join checked and cleared. Clean, solid, and ready to serve.
Good question! That line's called a mould seam — it's a natural mark left where the two halves of the mould come together when the glass is machine-blown.
Most machine-made glasses have it to some degree. Here's the deal:
If you can barely see it and it feels smooth to the touch, that's totally normal — doesn't affect how the glass performs at all.
If it feels rough or scratchy, that's a quality issue — and we'd knock it out during inspection.
Honestly, the rim's one of the first things we look at. It's what your guests actually drink from, so it's got to feel good.
Every glass goes through a finishing process — either fire-polished or ground down — to make sure the rim's nice and smooth, no roughness at all.
Before they're packed, our team runs every single one. If it catches at all, it's out.
Rest assured, every glass gets a careful wipe-down with a clean, soft cloth after inspection before we pack it.
Yeah, that can happen sometimes – but don’t worry. The glass itself doesn’t have any smell. It’s usually just the box or the foam packaging, especially if it’s been sealed up for a while.
It's not chemicals leeching out and it's not toxic.
That rainbow effect is usually an optical thing — happens when the glass surface gets lightly reacted with something alkaline (like rinse aid or detergent residue). Bit like the rainbow you see on water with a bit of oil.
Our glass holds up well to repeated washing, so they stay clear and sparkly, no cloudiness or fogging down the track.
They won't go cloudy. These glasses are built for dishwasher use. Our suppliers specialise in hospitality glassware, and every batch goes through durability testing — repeated hot cycles, and they still come out clear.
Those fine lines are usually just marks from the mould or natural flow lines from when the glass was pressed — a bit like ripples left behind.
As long as they don't affect how the glass performs or feels, light mould marks are pretty standard across the industry. Most glasses have them to some degree.
Glass is what we call an inert material. The total amount of inorganic stuff in it is fixed — it doesn't build up over time.
Even if there's a tiny bit of migration from the surface, the rate actually goes down over time, not up. And with glasses that meet food-grade standards, even after years of use, the total amount is well below safety limits — no health worries at all.
They're pretty sturdy actually. The stems are thickened and reinforced — a bit more robust than your standard ones. For normal use — pouring, holding, clinking — they're absolutely fine.
Nah, you're all good. Our glasses are well within international safety limits for lead, cadmium, mercury — all that stuff. Completely food‑grade safe.
Yeah, absolutely fine. From the raw materials right through to the finished product, everything meets food‑contact safety standards — whether it's wine, soft drink, or hot water, no worries at all.
Nah, no lead at all — all our crystal glasses are lead‑free crystal glass. Safe, non‑toxic, and perfectly fine for restaurants and bars.
No worries there — fluoride's more about emissions during production, not something that stays in the glass itself. We meet international environmental standards, so fluoride levels are well within limits.
The glasses are food‑grade glass — nothing harmful in them at all, completely safe for guests.
We've actually put a bit of thought into that. After annealing, we polish the base, and for some thicker‑bottom styles, we've added extra thickness.
That does two things:
Sits more stable on tables — less chance of tipping;
Holds up better to daily wear — even with constant sliding around, the base won't scratch up easily.
Plenty of restaurants and hotels use them — they hold up well.
It's not a defect. The raw material of ordinary soda-lime glass contains trace amounts of iron, which gives the glass a slight green tint. This is a natural characteristic of glass and does not affect its use or safety at all.
Yeah, absolutely safe. The main ingredients in regular glass are natural minerals — silica sand, soda ash, dolomite — so there's no heavy metals added on purpose.
That said, natural materials can sometimes carry tiny traces of stuff like lead, cadmium, or arsenic. So we do two things:
Screen the raw materials before they come in;
Test the finished glasses to make sure any possible migration is well below Australian and international safety limits.
Honestly, glass is one of the safest materials you can use for food and drinks.
We've got three layers of checking:
Start with clean materials — we pick suppliers with low heavy‑metal traces, and test every batch before it even gets to the furnace.
Watch the process — we make sure no leaded scrap glass gets mixed in, and regularly test the molten glass during production.
Test the finished product — every batch goes through heavy‑metal migration testing to international standards.
Dishwashers use hot water and alkaline detergents, and over a long time, that can cause a tiny bit of wear on the glass surface.
But even if there's any release, it's barely measurable — well, well below international safety limits. Honestly, it's less than what you'd get from lots of other everyday stuff.
Glassware is inherently fragile, but it does have a certain level of sturdiness. We have greatly improved their daily impact resistance by ensuring uniform wall thickness and using a thorough annealing process. They are perfectly safe for normal daily use, as long as they are not deliberately banged hard against hard objects.
These are just normal production marks known as pontil marks, which are naturally formed during the automatic manufacturing process. All our glasses are carefully polished at the base before leaving the factory to ensure they are smooth and stable, and will not scratch any table surface.
For ordinary soda-lime glassware, we do not recommend pouring boiling water directly into it, as extreme temperature differences may cause cracking. It is perfectly safe to use with warm water.
The glassware in our custom gift boxes can be mixed and matched as you request. We will tailor the inner packaging specifically for each cup model, guaranteeing they are held firmly in place for maximum protection during transit.
Yes, the cups in the gift box can be printed with your company logo. We offer laser engraving, screen printing, and decal firing. The logo can be applied to the body, base, or stem. Our process is: provide vector artwork → sample confirmation → mass production.
We offer a range of standard gift box materials, including cardboard, corrugated paper, specialty paper, leather, and velvet. Both premium and eco-friendly material options are available.
For our existing standard in-stock items, we can negotiate a trial order of 500 pieces, though the unit price may be slightly higher, or you may need to cover part of the sorting and packing cost. For custom printed items, 500 pieces is difficult to accommodate, but we can offer solutions such as shared molds or blank stock cups with stickers.
Yes, absolutely. Our standard gift boxes typically contain 2 or 4 glasses. For custom orders, we can mix and match according to your requirements, subject to the minimum order quantity being met.
Yeah, we've got a standard MOQ — 1000 pieces. But if you've got something specific in mind — smaller quantity, whatever — just give us a shout.
The default gift box is a premium rigid paper box (solid wood box / leather box optional). It is FSC-certified, eco-friendly and biodegradable.
Custom colors are available for the premium rigid paperboard gift boxes. For the inner lining, we offer various materials to secure the products, including EVA, sponge, velvet, and pearl cotton.
We offer various customizable options, including the classic two-piece lid and base box,handle box, drawer box, book-style box, and foldable box.
Yes, we can provide matching custom paper handle bags in the same style. We also offer the option to include greeting cards inside the gift box, which can be designed and printed with your logo or personalized messages as required.
Our gift box liners are custom-made to fit the exact dimensions of each glass cup. When the box is turned upside down and shaken, the glass cup stay securely in place without any movement or rattling.
Certainly. We offer completely unbranded "white label" packaging, allowing you to apply your own labels. This is suitable for distributors or OEM partnerships.
Yes, we can print the hotel QR code on the bottom of the glass.
Printing Methods:
Laser engraving: Engraved directly onto the glass surface with a frosted transparent finish. It is permanent, dishwasher-safe, and ideal for long-term use.
Decal firing: For coloured or complex QR code designs, food-grade decal firing is available, providing durable and clear patterns.
Not recommended: Ordinary stickers, as they peel off easily, are not heat-resistant, and do not meet hygiene standards for hotelware.
Scanning performance:
Laser-engraved QR codes are monochrome (frosted transparent) and can be recognised normally by mobile phone cameras, provided the design is clear with sufficient contrast. We recommend a scanning test during the sample proofing stage to ensure high recognition rate.
Position & Size:
Can be placed at the centre or edge of the glass base.
Standard size: 10mm x 10mm to 15mm x 15mm (to ensure scanning sensitivity).
For adding a QR code to existing stock glass models, the MOQ is typically 1,000 to 3,000 pieces (depending on the complexity of the process).
If new mold development is required, the MOQ will be higher and needs to be discussed separately.
Certainly. We can engrave hotel or restaurant initials on the base of the glass. This is a very popular customization option.
Position: Bottom of the glass (centre or edge)
Available Techniques:
Laser engraving: Frosted transparent finish, high-end appearance, extremely durable. Suitable for lead-free crystal glass or high-white glass.
Sandblasting: Similar frosted effect, ideal for bulk orders with moderate cost.
Decal firing:If you need a colorful logo or complex pattern, you can use the decal firing technique
Meet MOQ and support the replacement of gift box design. Production will be carried out after customer confirmation
Yes, We support customization of special shapes. 3D drawing or physical sample needed. Please contact us for mold cost discussion.
Yes, eco-friendly options are available for our gift box packaging. Conventional use of FSC certified cardboard boxes (i.e. sustainable forest certified paper) with biodegradable linings (velvet, eco-cotton, or pearl cotton). All materials meet international environmental standards to satisfy your sustainable packaging requirements.
Of course! We offer various material options including soda-lime glass and lead-free crystal, allowing you to choose according to your budget and specific requirements.
Designed with a leak-proof silicone seal and screw cap — no dripping even when turned upside down. Perfect for restaurant table service and convenient for repeated use
Our standard capacities are 500ml, 750ml, and 1000ml. Custom sizes are also available upon request.
We offer custom LOGO services using screen printing, decal firing or laser engraving.
The logos are fade-resistant and durable, without using easily peeled stickers.
Made of high borosilicate glass or lead-free food-grade glass, it is odourless, heat-resistant and complies with food contact safety standards.
Yes, this restaurant water bottle is suitable for cold water, hot water, and juice.
Details:
Cold water: Fully suitable for daily drinking water and iced water
Hot water: Suitable (made of high borosilicate glass or lead-free food-grade glass with excellent heat resistance, capable of withstanding boiling water)
Juice: Suitable, glass does not react with acidic substances,so it won't affect taste or release harmful materials.
Our glass material is chemically stable, odorless. It can be easily cleaned . Very suitable for multi scenario use in restaurants.
No, this water bottle cannot be placed directly on a fire for boiling.
Explanation:
1.It is a glass restaurant water bottle designed for serving cold drinks, hot water, or juice — ideal for table use and easy to add water and reuse
2.Although the glass material (even high borosilicate glass) is heat-resistant, it is not suitable for direct heating on an open flame or induction cooktop, as this may cause cracking or shattering.
If you need to heat the beverages, we recommend boiling the water in a kettle first, then pouring it into this bottle for serving.
Certainly. Our restaurant water bottle series is specially designed for European and American markets, with capacities ranging from 500ml to 1 litre. The bottles feature a simple and elegant design with a lid. I can send you detailed pictures and size specifications later.
Water bottles can be made in color, supporting processes such as spray painting, gradient, electroplating, fired colouring.etc. The colors are firm and beautiful, and can be customized according to needs.
Yes, our stemware is shipped with individual divided packaging to ensure safe and intact delivery.
Standard Packaging
Individual card slots: Each stemmed glass is placed in a separate cardboard or foam slot, securely holding the bowl, stem, and base to prevent collision and damage.
Foam / Pearl cotton wrapping
For our premium series, each glass is first individually wrapped in foam or pearl cotton bags before being placed into the dedicated slots, providing extra cushioning protection.
1.Stemmed Glasses (Wine Glasses / Champagne Flutes)
Each glass comes with an individual card slot + foam bag wrapping.
The bowl, stem, and base are securely fixed to prevent breakage.
2.Tumblers (Water Glasses / Whiskey Glasses)
Multi-layer stacking + cardboard dividers.
Glasses are separated by cardboard sheets and firmly fixed in the carton.
3.High-end / Custom Series
Pearl cotton inner tray + individual color box.
We pack each glass into an individual paper box first.
Each box can hold 6, 12, or 24 glasses. Then we put those boxes into a larger carton.
Finally, we stack the cartons on a pallet and wrap them tightly with plastic film. This makes it really easy for loading, unloading, and shipping in a container
Yes, we provide pallet packaging for all export orders to ensure the safety and stability of goods during long-distance sea freight.
Our standard export packaging is a 5-layer corrugated outer carton. For inner boxes, you can choose between plain white boxes or custom printed color boxes, depending on your requirements. Please note that printed color boxes will incur additional costs.
Yes. We primarily use paperboard dividers as cushioning material between glasses.
Yes, it's possible. However, printing your logo or specific shipping marks requires a minimum order quantity (MOQ). Please contact us to discuss the details.
Yes, we support customisation. However, a minimum order quantity (MOQ) applies. Please let us know your specific needs and we can provide further details.
Minor scratches or bubbles are considered minor defects and do not affect usability. We generally regard them as normal signs of use.
Damage caused by external impact or collision during transportation is generally classified as logistics damage.
If the glass breaks spontaneously due to internal stress, please keep the packaging intact, take photos, and contact us for confirmation.
Our glassware are lead-free and comply with food safety standards.
Absolutely.Our glassware is made with thickened reinforced glass for exceptional durability, use in hotels, restaurants, cafes and bars. specially designed for high-frequency commercial scenario design.
Thickened version suitable for low-temperature commercial dishwasher cleaning; To extend the service life, it is recommended to hand wash high-end handmade cups.
Generally speaking, soda-lime glassware has a heat resistance range of -20°C to 100°C, while crystal glassware is -10°C to 80°C.
Neither should be used in microwaves. Avoid sudden temperature changes (breakage may occur if temperature difference exceeds 50°C).
Our company's factory produced wine glasses，all manufactured to meet industry impact resistance standards.However, glassware is fragile and may crack under heavy impact. We recommend avoiding rough handling.
We generally do not accept returns or exchanges for minor cosmetic imperfections that do not affect functionality or safety.
Please provide photos of the damaged items and outer box shipping marks within 7 days of receipt.After we confirm, the damaged part will be reissued in your next order or refunded based on the quantity of damage.
If a glass develops issues after a while — like cloudy marks that won't wash off — do you offer returns or replacements?
Depends on the cause.
If it's the glass itself ，send us a photo, we'll check it out, and if it's on us, we'll sort out a replacement.
But if it's just hard water marks — mineral buildup from tap water — that's not a product defect. Quick wipe with vinegar or lemon juice usually brings it back.
In short，if it's the glass, we've got you covered. If it's water, we'll show you how to fix it. Not sure? Flick us a pic and we'll take a look.
The champagne glass adopts a "slender body+narrow mouth" design. Reduce the contact area between bubbles and air, prolong the duration of bubbles, and enhance the drinking experience.
Soda-lime glass has a heat resistance limit of 100°C ，We recommend pouring hot water below 80°C，avoid sudden cooling and heating.
We accept customer-nominated carriers. Please provide the carrier name, contact person and contact details in advance. We will cooperate with cargo handover, and all related freight charges shall be borne by you according to the carrier’s quotation.
The tracking number will be provided within 48 hours after shipment. You can also update logistics status by dedicated customer service.
Some regular best-selling items are generally in stock; large-quantity orders are usually produced to order to ensure the quality of the latest batch.
Yes! You can choose our standard in-stock cup models (no mold cost), This way, the cost is the lowest
Assuming that all the styles you have chosen are in stock，Support mixed batches of different styles, specific quantities can be negotiated
Ideal for bulk purchasing by restaurants, hotels, bars, and Western-style dining establishments.
We have popular styles specially designed for the Australian market, ideal for bulk purchases by local bars, restaurants and hotels.
Stemless Wine Glasses: Currently the most popular in Australia. Stable, space-saving and shatter-resistant, large usage in bars and Western restaurants。
Short-Stem Wine Glasses: Durable, simple and cost-effective, perfect for high-volume catering use.
Bordeaux Wine Glasses: Ideal for major Australian wines such as Shiraz and Cabernet Sauvignon, commonly used in high-end restaurants.
Champagne Flutes / Tulip Glasses: Essential for weddings, parties and bars, specially designed for sparkling wine. Multi-Purpose All-Purpose Glasses:Suitable for all wines and occasions，fastest-moving product.
While this is theoretically possible, the tulip glass is designed to concentrate aromas, making it ideal for spirits or craft beer tasting. For everyday beer drinking, we recommend our beer glass series, such as our wheat beer glasses.
Once we get your order, we’ll arrange dispatch as soon as possible. Delivery time depends on the shipping method – sea freight takes about 20-30 days, air freight about 7-14 days.
Our standard packaging options are 6, 12, or 24 pieces per box. If you order over 10,000 pieces, we can customise the packaging to your requirements.
Yes, we have transfer warehouses in Sydney and Melbourne. However, our products are all manufactured in China and shipped from there.
Yes, you can return items if there’s a quality issue. For non-quality issues or customised products, returns are generally not accepted. Please check our Returns & Refunds policy for details.
